“She sucks.” he said. “Just because she has different email habits than you and me, it doesn’t means ‘she sucks’.” I immediately wrote back.
The other day I hooked a friend up with a friend of a friend for a ‘friend’s and family’ AirBnB discount. My friend looking for the AirBnB isn’t online 24/7 but for hyper connected people, one day of unresponsiveness seems like a week. My friend hooking my other friend up with the AirBnB sent a borderline hostile email threatening to cancel the verbal reservation if she doesn’t respond within x number of hours. The whole thing was a bit stressful for all parties involved and unnecessarily dramatic.
But then I thought about it and realized I am guilty of acting like him too. That when I send an email, I expect a response within a day. Which got me wondering: “Do digital people expect too much from others who have different behaviors than us? Do I cause unnecessary drama, stress and negativity because of those expectations?”
I don’t know if there is one answer but the biggest takeaway I got from this interaction is the world isn’t going to end because someone doesn’t immediately respond. Be more empathetic. Lay off expectations. Ease up a bit. Not just for myself but to be better towards others and, to the world.
Learn something new everyday.