Tweetake Error: When Can I Back-up My Twitter?

For those getting errors from Tweetake, is the above the same one?
I ran Tweetake – three times last night, two times this morning – and keep getting that error too =( Which is strange, since I successfully backed everything up on my first attempt.

So I sent the developer an email.

Let’s see if I hear back… And if you’re getting a different error, please let me know :)


3 thoughts on “Tweetake Error: When Can I Back-up My Twitter?

  1. Hi, I’m the developer of Tweetake and I’d like to apologize for this problem and explain what’s going on. After investigation – my co-Tweetaker Nikki was getting it as well – it would seem there’s a number of factors involved.

    First up, there was a bug in Tweetake, which I fixed. But after that we were still seeing the error on Nikki’s account so I had a look at the actual numbers returned from the Twitter rate limiting interface. And the result was weird.

    In case you aren’t aware, Twitter places a limit on the number of hits per hour per user account. Right now its 100 per hour. Every time you tweet, or refresh your timeline the number is reduced by 1, until you hit zero when the request is refused.

    Tweetake needs to make a number of hits for its backup – exactly how many depends on the user and how many followers, friends and so on they have. If it gets the rate limit exceeded message, it gives up.

    What I found when I looked at the numbers for Nikki was that she had a negative number of hits remaining (as many as minus 44 at one point), which didn’t make a lot of sense. But when she shut down Tweetdeck, things returned to normal and I was able to take a backup.

    So it looks as if some clients including Tweetdeck get special treatment from Twitter. Which would be OK if they didn’t have such an unfair adverse effect on other applications, effectively locking them out completely.

    So if you use Tweetdeck or any similar Twitter clients, please shut them down and wait a few minutes before using Tweetake. When our app’s a little more mature we’ll be asking Twitter if we can join the inner circle too but until then this measure is necessary.

  2. Alfred: Thank you very much for the comment and explanation. I am not a huge Twitter user, but I know many who have tens and thousands of followers / Tweets that find this app useful! Hopefully you will make it to the ‘inner circle’ soon, since I am a huge fan of backing up Twitter in Excel :).

    Good luck, and I will keep supporting you guys!

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