How I Got Two iPhone Apps Refunded.

Chrome-1
Holy Moly, Apple does return and refund iPhone apps!!

I am THE biggest stickler for value:money (ratio), and firmly believe in “You get what you pay for.” Upon recommendation, I forked over cash for Beejive –an IM application, when iPhone OS 3.0 was released; mainly for the push function. (Push is notification of new activity, even when the application is closed).

Long story short, Beejive is still extremely buggy and utterly useless. i.e. super crashy, couldn’t log on with mutiple accounts, server errors galore…I just had all sorts of issues with it.

I felt ripped off.

$10 bucks for an iPhone app is HELLA money in my book. For 10bucks, I can get four iced espressos at Starbucks, eight bags of Swedish Fish, 9 soft serves from McDonald’s, or nine 99cent iPhone apps, etc., etc., you get the picture right? So I spent a few days complaining on Twitter about how much Beejive sucks.

On Saturday, I couldn’t take Beejive’s suckiness anymore so I Tweeted: “Dear Beejive, I would like a refund.”

I assumed iPhone application returns and or refunds were near impossible…iTunes and Apple’s site are clustermesses and for the life of me, I could not figure out how to request a refund. Seriously, try “Search” on both, it works but seriously needs help. People were sharing their personal nightmare experiences with Apple refunds, and Sean even got locked out of his iTunes account.

It looked like a refund wasn’t happening…until FriendFeeders Drew and Kisha linked me to two successful refund stories. I followed the directions and requested refunds for (1) Beejive and (2) Chocolatier –a game I purchased by “accident”. ;) hehehe.

These are the steps I followed to request a refund:

  1. Open iTunes
  2. Log on to your account
  3. Go to purchase history
  4. Report a problem
  5. Fill out form with reason for refund (nicely)
  6. Wait

Apple resolved my issues with a quick turn around time, hassle free, and was really really nice about it, too. And I am not going to lie, it shocked the crap out of me! …It may have helped I was clear and concise: “Beejive is not working out for me because x and x. Therefore, I would like x.” Manners and politeness can be advantageous, too. :)

At any rate, thank you, once again, to the wonderful FriendFeed and Twitter communities for helping me out and offering advice, as well as sharing your own personal experiences. Though it is hard to respond to every single @reply and comment, I read every single one of them and appreciate the insight you guys provide. :)

Reason no. 98273948379823 Social Networks RULE.

*if you are interested, there is discussion on apps and personal experiences with Beejive here. Beejive sucked for me, but there are many who experience no issues.
**Apple’s iTunes help web form’s direct link is here.

Advertisements

Damn Straight Michael Jackson’s Passing is Personal.

Twitter _ Mona Nomura_ The first cassette tape gi ...

…but beyond the memories of my mom, to me, Michael Jackson has always been more than the King of Pop.

You see, my growth chart is synonymous with his discography.
A huge piece of me is all things MJ.

So his songs have always meant more than the magic formula for instant success.
MJ’s creativity, showmanship, plus talents, more than pure entertainment and his accomplishments, far beyond just a mark in history.

His existence was…and is still a part of me; his death highly personal.

I do not expect anyone to comprehend or even begin to understand how or what I feel. Nor am I asking you to feel the same way I do towards Michael Jackson.

But I am asking all of you to please respect my wishes of keeping jokes, judgments, and negative comments about MJ far away from me for a very long time.

To insult him, is like insulting me.

If you think I am overreacting, remember, that as much as you think you may know me, you do not. Like I said, MJ is highly personal and the whys are for me to know and for you to find out if I choose to share. :)

Thank you in advance for your respect.
Taken from my Facebook notes.
I also wrote about my mom’s death here, if you are interested.

Why Facebook Usernames are Such a Big Deal.

Simple: you will be Googleable*.

Take it a step further, and you can potentially turn your Facebook into your business card…or personal website…or where you send your family and friends to keep up with your life. The possibilities are endless.

One of the best things about Facebook is consolidating a lot of your web stuff into one place. You can do it from your wall by clicking “Settings”. Then the sites available for importing will pull up: i.e. YouTube, Flickr, Yelp, etc. like this: (points below)
Picture 2-1

So instead of directing people all over the web, just point them to your Facebook page for a one stop shop. Awesome.

But the most important thing to know, are your privacy settings**.
If you don’t want people to see your activities, set your privacy!! (Settings -> Privacy Settings -> Profile) I only allow tagged photos and videos to be seen by my eyes only — don’t want incriminating stuff floating around the web. ;)

Facebook | Profile Privacy

I’m super excited because I know all the crap my peers had to go through in order to generate traffic to their various sites. We have it so frickin’ easy, it makes me respect the Internet OGs even more. Chris, Dave, and Scoble, I’m looking at you guys!

You better believe I am drinking Facebook’s Google Juice.
Frankly, I’ll be chugging it down!

* Expanded discussion on how you will be “Googleable” on my Facebook.
** Nick also has a DOPE write-up about privacy: “10 Privacy Settings Every Facebook User Should Know.

Dating 101: Just Say NO to Digital Hickeys

Picture 1-1
Remember hickeys? I do.

I’ve had two hickeys my whole entire life and both were pretty unpleasant experiences. The first, I was around 14ish (I think) and happy to finally be included in the hickey club. All the cool kids were in that club, so I felt cool too…until I realized how much effort was required to hide the damn thing. It hit me early on, that outside of school hickeys were just big, purple, markings faaaar from cool and well…simply gross. I stopped talking to the guy who gave it to me and made it clear to those who came after him, if they dared even attempted leaving a hickey, I’d drop kick them in the head.

The second, was in my early 20s.
I was going on an all girl Vegas trip and my bf at that time left the biggest, meanest, purplest, most disgusting hickey on my left neckline a day before the trip. I remember the shock of being so caught off guard. We were in our 20s. Who leaves hickeys? WHO? …and (really) blurted out of irritation: WTF am I? A frickin’ fire hydrant? Don’t mark your territory like an EFin dog! before kicking him to the curb. As much as I liked him, insecurity* = do. not. want, and ┬áto this day, he still thinks I am a nut-job who broke up with him over a hickey (not confirmed).

So in my mind, hickeys are GROSS.

Nowadays, hickeys have stepped its game up and gone digital. It’s allllll about subtly marking territories on Facebook, Myspace, Twitter, et al., by leaving detailed wall posts spilling personal business for all to see, or uploading and tagging photos of the two of you. The various ways people leave digital bits is pretty hilarious and telling. All I know is, digital or not, hickeys = DO NOT WANT.

That said, dating is now a lot easier, thanks to social networking sites. Filtering potentials is so much easier. I can tell a lot about another person just by their Facebook or Myspace pages. If a guy I just met had digital hickeys all over their pages, I would definitely run the other way.

Reason no. 897928374 I really really love the Internet. ;)

*Just in case he’s reading this, he wasn’t all that insecure. We were together during my peak partying years. I was working a 9-5, bartending for fun at clubs on the weekend, and partying when I wasn’t working or bartending… so I understand. But as wild as I came off, I never did anything to make anyone be insecure.